FAQ

1. Who do I contact for questions about my order?

If you have any queries or concerns about your order, you can email our customer support team at passioncoachhubprivatelimited@gmail.com / passioncoachhubauthorizes@gmail.com. We're here to help.
 

2. What happens if I miss the return window?

Unfortunately, if more than 48 hours have passed since you received your order, we may not be able to accept your return. Please reach out and we’ll do our best to assist.
 

3. Can I request a partial refund?

Yes, in certain cases where an item doesn’t fully meet return conditions—like minor damage or missing packaging—we may offer a partial refund at our discretion.
 

4. Is your return policy flexible in special cases?

We always strive to be fair. If you have a unique situation, please contact us with full details. We’ll review it and do our best to help.

 

 

1. What items are eligible for return?

Items must be unused, unwashed, and returned in their original condition with all tags and packaging intact. Products showing signs of use cannot be returned.
 

2. How do I start a return request?

To begin the return process, email us your Order ID and reason for return at passioncoachhubprivatelimited@gmail.com / passioncoachhubauthorizes@gmail.com. If applicable, please include supporting photos of the issue.
 

3. When will I receive my refund?

After we inspect your returned item, approved refunds are processed within 5 to 7 business days. The amount will be credited to your original payment method.
 

4. What if I receive a damaged or incorrect item?

Please contact us within 48 hours of receiving your order and include photos or videos showing the issue. We’ll help you with the next steps right away.

 

 

1. How can I view my order after purchase?

Once your order is placed, we’ll send you an email with your order details. You can use this to follow your order’s journey to your doorstep.
 

2. How long will it take for my order to arrive?

Our delivery timelines depend on your location, but we always aim to get your order to you as quickly as possible. You’ll receive updates along the way.
 

3. What if my package gets delayed or doesn’t arrive?

If your order is delayed or hasn’t reached you within the expected time, please reach out to our support team. We’ll check and help resolve the issue promptly.
 

4. Can I change my shipping address after placing the order?

If your order hasn’t been dispatched yet, we may be able to update your address. Contact our support team as soon as possible with the correct details.