Terms and Conditions
1. Getting Started with Us
At Passion Coachhub Private Limited referred to as "we," "our," or "us", managing VibeThread, we treat users referred to as "you," "your" privacy as a top priority. When you visit or use our website, you’re entering into a digital space we’ve designed with care and purpose. These Terms and Conditions set the foundation for how we interact, what you can expect from us, and what we expect from you in return.
By using our website, you’re letting us know that you understand and accept these terms. We encourage you to read through this document, especially before signing up or making a purchase.
2. Your Agreement Matters
Accessing or using any part of our website means you agree to the terms outlined here. These terms apply to all users, whether you're browsing, signing up, or shopping with us.
If you’re not comfortable with any of these conditions, it’s best not to use our site. We may update these terms occasionally, and continuing to use the platform after changes means you're okay with the updated version.
3. Who Can Use Our Website
Our website is designed for adults. Only individuals who are 18 years or older are allowed to use or register on the platform.
If we find that someone under the age of 18 is using the site, we’ll need to remove their access to protect their privacy and safety. It’s important to us that the platform remains age-appropriate and secure for everyone.
4. Creating Your Account
Registering for an account lets you keep to view your orders and personalize your experience. When you sign up, please make sure your information is accurate and up to date.
You're responsible for keeping your login credentials safe. If you notice any activity on your account that wasn't done by you, let us know so we can help secure it quickly.
5. Using the Website Responsibly
We want our space to be positive, helpful, and safe. That’s why we ask users to interact respectfully and lawfully.
Please don’t misuse the website by sharing false information, interfering with its functionality, or attempting to harm others. If we detect misuse or inappropriate behavior, we may have to limit or block access for the safety of our community.
6. Products and Their Availability
We aim to provide clear, accurate descriptions for all the products listed on our site. However, availability may change depending on stock and demand.
There might be slight differences between what you see in photos and what you receive, mainly due to lighting or display variations. If an item is no longer available after you place an order, we’ll inform you and offer a suitable alternative or issue a refund.
7. Orders and Payment Process
To place an order, you’ll need to provide accurate billing information and use a valid payment method. Once your order is successfully placed, we’ll send a confirmation email summarizing your items and payment details.
We reserve the right to cancel orders if the provided information is incomplete, incorrect, or unverifiable. Any payment made for such cancelled orders will be refunded promptly.
8. Ownership and Creative Rights
Everything you see on our website, from product descriptions and photos to layout and written content, is the property of Passion Coachhub Private Limited, unless otherwise mentioned.
You can browse and enjoy our content for personal use, but using it for commercial purposes without our permission is not allowed. Our creative materials are legally protected, and we take that protection seriously.
9. Respecting Our Content
You're welcome to view, read, and shop using our content. However, using our materials in ways that harm our brand or mislead others is not acceptable.
If you’d like to feature or use our content for any business or commercial purpose, please reach out for written permission. Unauthorized usage goes against these terms and could result in further action.
10. Activities We Don’t Allow
To keep our platform safe and reliable, we don’t allow actions that may disrupt how the website works. This includes spreading harmful software, trying to break into secure areas, or flooding the system with automated requests.
Impersonating others, misusing our content, or gathering user data without consent is also strictly prohibited. We reserve the right to block access if such activities are detected.
11. Limitation of Liability
We always strive to keep the website running smoothly, but technology isn't perfect. Sometimes, unexpected issues or disruptions may occur. We can’t promise that access will always be uninterrupted, nor can we be held responsible for any inconvenience, loss, or damage resulting from the website being temporarily unavailable.
We take all reasonable steps to protect your information, but in rare cases, unauthorized access or system errors may occur. You use our site at your own discretion, and by doing so, you agree that we are not liable for any indirect or accidental losses.
12. Indemnification
By using our website, you agree to protect Passion Coachhub Private Limited from any claims, losses, or legal issues that might come up due to your actions on our site. This could include breaking the rules outlined here or affecting another person’s rights.
If your account is used for harmful activity, even unknowingly, you are still responsible. In serious cases, we may take legal steps to resolve the matter and will expect your full cooperation. This process helps protect everyone using our platform.
13. Disclaimer of Warranties
We work hard to keep our website helpful, accurate, and up to date, but we cannot promise perfection. The site, its services, and the information provided are made available just as they are.
We do not guarantee that everything will always work flawlessly or meet every user’s expectations. Your use of our website, its products, or services is at your own risk, and results may vary based on many factors outside our control.
14. Force Majeure Clause
There may be times when forces beyond our control affect how we operate. This might include natural disasters, government decisions, or technical breakdowns that impact services.
If such events occur, we may need to pause or change certain aspects of our operations for safety and practical reasons. In those cases, it is not considered a failure to meet our obligations. We will do everything we can to restore services quickly and responsibly.
15. Governing Law and Jurisdiction
All terms listed here are governed by Indian law. That means any legal matters will be handled under the laws of India, through Indian courts.
This creates a fair and consistent system for resolving any issues, helping both you and us stay aligned with the legal expectations of the region. If any legal discussions do arise, they will take place in the appropriate Indian jurisdiction.
16. Dispute Resolution
If something goes wrong or if you have a concern about our service, we encourage you to talk to us first. Our team is here to help and often issues can be resolved quickly through communication.
If direct resolution doesn’t work, the matter will be handled fairly through the legal system in India. We aim to resolve things with respect and fairness without rushing into formal disputes unnecessarily.
17. Termination of Access
We work hard to make our platform safe and positive. However, if we find that a user is breaking the rules, misusing content, or causing harm, we may need to suspend or end their access.
This is done to protect other users and keep the experience enjoyable for all. Even if we limit access, we may still need to keep certain data if required by law. If possible, we’ll inform you about the reason for the action taken.
18. Changes to Terms and Conditions
As the digital world changes, our policies and practices may need to change too. We may revise these Terms and Conditions from time to time to reflect new regulations or business improvements.
The latest version will always be available on our website, and your continued use of the site means you accept the updated terms. We promise to communicate major updates clearly, so you’re never caught off guard.
19. Contact Information
If you have questions, doubts, or suggestions related to our terms or how the website works, we’re just a message away. Visit our contact page or please contact us at passioncoachhubprivatelimited@gmail.com / passioncoachhubauthorizes@gmail.com to get in touch with our support team.
We care about your experience and want to assist you in every possible way. Honest feedback helps us grow, and we genuinely appreciate hearing from you.
20. Entire Agreement
This document outlines the complete understanding between you and our platform when it comes to using our website. It replaces any earlier conversations, emails, or assumptions that may have existed before.
Only the terms written here, or officially added by us, are considered part of this agreement. This helps keep everything transparent and avoids any misunderstandings.
By continuing to use our website and services, you confirm that you’ve read, understood, and accepted the latest version of our Terms and Conditions as they appear on our site.